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GoToAssist Corporate下载

GoToAssist Corporate

GoToAssist Corporate

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GoToAssist Corporate 截图

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GoToAssist Corporate 描述

GoToAssist Corporate for Android is an app that allows subscribers with GoToAssist Corporate accounts to provide troubleshooting support to Android device users. Upon customer consent, after installing the app, a representatives can chat with the customer, collect device information. Full device remote control is supported for Samsung and LG devices and device screen sharing is provided for all Android devices running Android OS 5.x and above.
If your support representative emails you a session URL, you will be directed to the Google Play store to download this app. If your support representative gives you a 9-digit code, you will first need to download and install this app on your device.
How to Get Started
1. Download the GoToAssist Corporate for Android app from Google Play and install it on your Android device.
2. If you received a URL issued by your support representative, the app will start. Enter your name and tap Join Session.
3. If you received a 9 digit phone code from your support representative, start the app, enter the 9 digit code
4. On Samsung devices, accept the Enterprise License Management to enable screen sharing
5. Once connected, you can use chat to communicate with the support representative. With your consent, the representative will have full remote control of your Samsung device or view capability on other Android devices with Android OS 5.x or above. At any time during the session, you can pause remote control/view by tapping the pause button located at the top right of the app control bar.
Features
• Real time chat capability
• With customer consent, a representative can remotely control the customer's device in real time for Samsung and LG devices (a separate add on will be downloaded automatically for LG)
• With customer consent, a representative can remotely view the customer's device in real time for other Android devices version 5.x and above
• With customer consent, a representative can collect device information including: system details, installed apps, running services, and telephony information.
• Full integration with the GoToAssist Corporate framework including full reporting and session recording.
System Requirements
• Representative: A session code generated by GoToAssist Corporate HelpAlert. For detailed information about GoToAssist Corporate, please visit the GoToAssist Corporate website .
• Android OS 4.x or newer
GoToAssist企业对于Android是一个应用程序,允许使用GoToAssist公司账户的用户提供对Android设备用户的故障诊断的支持。根据客户的同意,在安装应用程序后,可代表与客户聊天,收集设备信息。完整的设备遥控器支持提供给所有运行Android操作系统5.x及以上的Andr​​oid设备三星和LG设备和设备屏幕共享。
结果
如果您的支持代表你的邮件会话的网址,您将被定向到谷歌Play商店下载这个程序。如果您的支持代表为您提供了一个9位数的代码,你首先需要下载并在设备上安装这个应用程式。
结果
如何到入门
     1.下载GoToAssist企业为Android应用程序从谷歌Play和Android设备上安装它。
     2.如果您收到您的支持代表发了网址,应用程序将启动。输入您的姓名,然后点击加入会话。
     3.如果您从您的支持代表接到了9位数的电话代码,启动应用程序,输入9位数代码
     4.在三星设备,接受企业许可证管理,使屏幕共享
     5.一旦连接,您可以使用聊天与支持代表进行沟通。征得您的同意,代表将对了Android OS 5.x或以上其他Android设备三星的设备或浏览能力完全远程控制。在会议期间的任何时候,你可以通过点击位于应用控制栏的右上角的暂停按钮暂停遥控器/视图。
结果
功能
      •实时聊天功能
      •以客户的同意,有代表性的可以远程控制客户为三星和LG的设备实时装置(单独加上将自动为LG下载)
      •以客户的同意,有代表性的可以远程查看客户的设备进行实时的其他Android设备5.x版本及以上
      •通过客户同意的,有代表性的可以收集包括设备信息:系统的详细信息,安装的应用程序,运行的服务,以及电话信息。
      •与包括完整的报告和会议记录的GoToAssist企业架构完全集成。
结果
系统要求
      •代表性:通过GoToAssist企业HelpAlert生成会话的代码。有关GoToAssist公司的详细信息,请访问GoToAssist企业网站。
      •Android操作系统4.x版或更新版本

GoToAssist Corporate 更新内容

Support for sending log files

GoToAssist Corporate 历史版本

GoToAssist Corporate 相关攻略

GoToAssist Corporate 应用内最新内容

GoToAssist Corporate 信息

大小
1.11M
分类
休闲时间
TAG
更新
版本
1.0.93
要求
Android 2.2.x 以上
查看权限要求
来自
Google Play

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