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Spiceworks - Help Desk下载

Spiceworks - Help Desk

Spiceworks - Help Desk

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Spiceworks - Help Desk 描述

Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more.
Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.
Spiceworks Mobile for IT Pros.
VIEW YOUR NETWORK INVENTORY & ISSUES*
- See all the hardware and it's details on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention
RUN YOUR HELPDESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more
GET A FULL PICTURE OF YOUR END-USERS*
- Quickly get contact info for your end users
- View and update important user details (Active Directory)
- Take and upload pictures of users to their profiles
DISCUSS IT TOPICS WITH OTHER IT PROS
- See the day’s most popular IT discussions
- Talk-shop with and get advice from other IT pros
- Track the IT-topics you care about the most
Get Started with On Premise setup in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app at http://www.spiceworks.com.
2) Come on back here & install Spiceworks Mobile
Permissions
We require several permissions on your Android device to operate properly. Here is the list and why we need them.
Network communication
full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet.
Phone calls
read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already.
System tools
retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.
*Network and inventory features currently available with On Premise version only.
管理“一切IT” - 无处不在。
把你的IT网络,帮助台门票(云或本地)和使用者无论你走到哪里!随着Spiceworks还在移动,Spiceworks还在用户有他们需要做自己的IT职位的信息 - 在他们的指尖。请参阅设备,工作帮助台门票,获得用户信息,阅读它的讨论,等等。
受全球超过100万的IT专业人员,Spiceworks还在免费IT管理应用程序和在线社区,简化“IT的一切”对IT工作日。从网络库存,监测和映射到帮助台,供应商的评级和评论多,Spiceworks还在提供一切IT专业人员需要得到他们的日常工作​​完成。一切都是免费的。
Spiceworks还在移动面向IT专业人员。
查看网络库存和问题*
- 查看所有的硬件​​,它是你的网络的详细信息
- 确定,如果你的资产存在什么问题
- 对于那些需要注意的资产开出罚单
运行您的帮助台往往门票
- 看到和你所有的麻烦门票回应
- 创建新的门票,关闭并重新打开现有的
- 添加和编辑门票的描述和细节
- 分配门票,并设置优先级,到期日及更多
得到了最终用户的全貌*
- 快速获取最终用户的联系方式
- 查看并更新重要的用户信息(活动目录)
- 以和用户的图片上传到自己的个人资料
讨论与其他IT专业人员的IT话题
- 看到当天最热门的IT话题
- 与其他IT专业人员清谈馆与并获得建议
- 跟踪的IT课题,你最关心
开始使用在2个简单的步骤内部部署的设置:
1)获取Spiceworks还在“桌面应用程序的最新版本http://www.spiceworks.com。
2)快点回来和安装Spiceworks还在移动
权限
我们需要您的Andr​​oid设备上的几个权限才能正常运行。这里是清单,为什么我们需要他们。
网络通讯
  完整的互联网接入 - 你的Spiceworks还在安装和Spiceworks还在该社区通过互联网访问。
手机通话
  读取手机状态和身份 - 从人认为,在拨打电话时,我们需要知道,如果电话占线了。
系统工具
  检索正在运行的应用程序 - 让我们验证,如果一个任务已经开始,所以我们的活动只有一个实例的时间,也让我们重新开始,如果我们遇到了意想不到的问题。
*目前市面上只有内部部署版本的网络和库存的功能。

Spiceworks - Help Desk 更新内容

2.2.2
Fixed multiple crashes.
Server field now case insensitive.
Fixed issue where tickets would be assigned to the last person who edited them.

Spiceworks - Help Desk 历史版本

Spiceworks - Help Desk 使用技巧

Spiceworks - Help Desk 应用内最新内容

Spiceworks - Help Desk 信息

大小
4.27M
分类
效率办公
TAG
更新
版本
2.2.2
要求
Android 4.0 以上
查看权限要求
来自
360手机助手

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