SysAid Helpdesk App enables you to deliver helpdesk support from your Android
Manage your IT help desk and assets when you’re on the go!
SysAid Help Desk App enables you to respond to service requests and manage your assets anywhere, anytime. Whether you’re on the road or simply away from your computer, SysAid Help Desk App gives you the flexibility you need to deliver superior help desk support anywhere, any time.
With the trademark simplicity and ease-of-use of SysAid’s IT Management platform, SysAid Help Desk App allows you to:
View all service requests assigned to your team
Update the status, priority, due date, and other fields of a service request
Create new service requests
View a complete list of your assets, user, and companies
Update the asset name, location, owner, and other fields
Filter help desk and asset lists per field
Navigate between views in an interface that's specially designed for your Android
Perform SysAid Remote Control sessions seamlessly
Rotate your Android during a SysAid Remote Control session to switch to full view
SysAid Help Desk App is a free application included in SysAid IT Management Software, a powerful tool specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Help Desk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.
Stay on track, in-the-know, and improve your IT performance with SysAid. IT’s that simple!
For more information about SysAid IT Help Desk Software, please visit www.sysaid.com/android
SysAid的服务台应用程序使您可以从Android提供技术支援服务
管理您的IT帮助台和资产,当你在旅途中!
SysAid的帮助台应用程序使您可以响应服务请求,并随时随地管理你的资产。无论你是在路上,或者干脆离开你的电脑,SysAid的帮助台应用程序为您提供了所需的灵活性,以提供卓越的帮助台支持的任何地方,任何时间。
商标的简单和易于使用SysAid的IT管理平台,帮助SysAid的服务台应用程序允许您:
查看所有服务请求分配给你的团队
更新的状态,优先级,到期日等领域的服务请求
创建新的服务请求
查看你的资产,用户和公司的完整列表
更新的资产名称,位置,所有者,以及其他领域
过滤器的帮助台和资产列表,每场
导航视图之间的一个接口,是专为你的Android
执行SysAid的远程控制会话的无缝
旋转过程中SysAid的远程控制会话,切换到全屏幕的Android
SysAid的帮助台应用程序是一个免费的应用程序,包括SysAid的IT管理软件,功能强大的工具,专门帮助您自动化IT流程并提高工作效率。一套完全集成的模块包括帮助台,资产管理,监测,报告和分析,以及整个包建基于ITIL的最佳实践。 SysAid的任何规模的企业通过可扩展的版本,让IT专业人士,他们的IT基础设施中获得最大的成功。
留在赛道上,在这方面的认识,并提高IT性能与SysAid的。就这么简单!
有关SysAid的IT帮助台软件的更多信息,请访问www.sysaid.com / Android的
SysAid服务台应用更新内容
2.7.4:
Redesigned push notification mechanism
2.7.3:
Some bugs fixed
New and redesigned app icon
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