This app provides ability to add calls to Microsoft Dynamics CRM directly from your Android mobile phone.
Features
- Easily track incoming and outgoing calls as Phone calls activity in Microsoft Dynamics CRM
- Ability to attach calls to the following records in Dynamics CRM: Account, Contact, Lead and User
- Add Voice Notes
- Create rules to automatically enable / disable call tracking for Contacts
- Busy? Add calls later from your Call Log
- Track calls offline - pending activities will automatically sync when internet connection is restored
- Compatible with all version of Microsoft Dynamics CRM (You must have an existing Dynamics CRM account!)
If you have issues configuring this application or getting access to your CRM - please contact us at crmtracker.support@akvelon.com before providing negative feedback. Would be happy to help you figure it out
This is 10-days fully functional trial version. You will need a purchase a valid license through Android market after grace period.
The most common issues and how to resolve them -
If you see message “Cannot connect with current credentials” - Make sure username and password are entered correctly. Try to add default CRM organization name to the URL, for example: https://crm2013.example.com/orgname.
If you see message when you login into CRM: Cannot resolve hostname for 'https://crmservername/orgname/XRMServices/2011/Organization.svc/web' - Ask you CRM administrator to verify the following: open CRM Deployment Manager > right click the “Microsoft Dynamics CRM” > select Properties > open the “Web address” tab. Make sure that address in the Organization Web Service field is equal to the address you entered in CRM Call Tracker app.
这个程序提供了能够直接从您的Android手机中添加呼叫到Microsoft Dynamics CRM。
产品特点
- 轻松跟踪呼入和呼出的电话呼叫活动在Microsoft Dynamics CRM
- 能够在Dynamics CRM中的呼叫连接到下面的记录：客户，联系人，铅和用户
- 添加语音注释
- 创建规则来自动启用/禁用呼叫跟踪联系
- 忙？后来从您的呼叫记录添加通话
- 轨道调用离线 - 当恢复互联网连接挂起活动将自动同步
- 兼容所有版本的Microsoft Dynamics CRM（您必须有一个现有的动态CRM帐户！）
如果您有配置该应用程序和进入你的CRM问题 - 请提供负反馈之前与我们联系crmtracker.support@akvelon.com。会很乐意帮助你看着办吧
这是10天的全功能试用版。您将需要购买宽限期后通过安卓市场的有效许可证。
最常见的问题以及如何解决这些问题 -
如果您看到消息的“不能连接当前的凭据” - 确保用户名和密码输入正确。尝试添加默认CRM组织名称的URL，例如：https://crm2013.example.com/orgname。
如果您看到消息，当您登录到CRM：无法解析主机名内的“https：//crmservername/orgname/XRMServices/2011/Organization.svc/web” - 询问你的CRM管理员可以验证以下内容：开放式的CRM部署管理器>右键单击“Microsoft Dynamics CRM中”>选择属性>打开“网络地址”选项卡。确保本组织的Web服务领域地址等于你在CRM呼叫跟踪应用程序中输入的地址。
Akvelon CRM Tracker更新内容
License prices were updated.
网友评论更多